Privacy Policy
Introduction and General Terms
We are committed to protecting and respecting your privacy and ask that you read this notice carefully. It explains when and why we collect personal data about you, how we use it, the conditions under which we may disclose it and how we keep it secure.
Who we are
We are MSL Acquisitions, trading as MSL European Car Transport and we own and operate this website.
What personal data we collect and how
Personal data is any information that can be used to identify you. When filling in forms on our website, when contacting us about the provision of our services or use of our website or when you provide feedback to us, we may collect and process the following personal data about you:
- name
- contact information (email address and phone number)
- any other personal data that you provide in connection with your enquiry
If you give us data on behalf of someone else, you confirm that the other person has appointed you to act on their behalf and has agreed that you can:
- give consent on their behalf to the processing of their personal data
- receive on his/her behalf any data protection notices
Under data protection legislation (including the Data Protection Act and EU General Data Protection Regulation (GDPR), we may only process your personal data if one of the following lawful bases applies:
(a) You consent. You are able to remove your consent at any time. You can do this by contacting us. (Please refer to “How do you contact us?” below)
(b) We have a contractual obligation
(c) We have a legal obligation
(d) We have a vital interest
(e) We need it to perform a public task
(f) We have a legitimate interest
Monitoring and recording communications
We may monitor and record communications with you (such as telephone conversations and emails) for quality assurance, training, fraud prevention and compliance purposes.
How is your personal data used and stored?
We collect personal data about you so that we can:
- identify you
- manage your enquiry
- improve our services by conducting statistical analysis and research (in this case your data will be anonymised meaning your data will not be identifiable to you).
Your personal data is securely stored in locations approved by the EU.
Data protection legislation prohibits the transfer of personal data to countries outside the European Economic Area (EEA) unless:
- The country in question has been deemed by the European Commission to provide an adequate level of protection for personal data (note this includes the United Kingdom)
or - One of the mechanisms set out in the legislation has been put in place, e.g. where one of the ‘appropriate safeguards’ listed in data protection legislation has been put in place or a specific exception applies
For how long do we hold your personal data?
We will hold your personal data on our systems only for as long as is necessary to respond to and manage your enquiry. Should you engage with our services, we will process your data in accordance with this policy.
Where you have provided consent for us to process your personal data, please note that you have the right to withdraw this consent at any time.
Who has access to your personal data?
We will not pass on your personal data obtained through our websites to any third party.
Use of Cookies
A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our website. We use cookies on our website.
Google Analytics uses cookies to collect visitor information, including your IP address from our website. We can then access this information to help us understand how visitors use our site and to improve the website.
If you would like to find out more about cookies, or how you can stop their use in your browser (although please be aware that this may mean that some functions of the site are no longer available to you), please visit www.allaboutcookies.org , or if you would like to view information from Google please visit www.google.com/intl/en/analytics/privacyoverview.html
Your rights
Under data protection legislation, you have rights including:
- Right of access: you have the right to ask us for copies of your personal data
- Right to rectification: you have the right to ask us to rectify personal data you think is inaccurate or to complete information you think is incomplete
- Right to erasure: you have the right to ask us to erase your personal data in certain circumstances
- Right to restriction of processing: you have the right to ask us to restrict the processing of your personal data in certain circumstances
- Right to object to processing: you have the right to object to the processing of your personal data in certain circumstances
- Right to data portability: you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
In order to exercise any of these rights you need to contact us, please refer to “How do you contact us?” below.
Changes to the Privacy Policy
We may change this Privacy Policy from time to time. You should check this notice occasionally to ensure you are aware of the most recent version that will apply each time you access this website.
This Privacy Notice was most recently updated in February 2022.
Contacting us
If you have any questions about this privacy policy or the personal data we hold about you, or you wish to exercise any of your rights, please contact us by email at:info@msleuropean.com
